ZipnHang FAQ
FAQ
How much weight can ZipnHang hold?
ZipnHang’s industrial-strength clear line is rated for up to 10 pounds, which is enough to hang almost anything for normal use.
What is the adjustablilty range of ZipnHang?
The ZipnHang can be set as high as 6-inches from the top of the door and as low as 50-inches from the top of a 3-foot width door. (Expect some slight variation based on your door width)
What will happen if you put too much weight on the hook?
If you try to hang something that’s too heavy, the internal gears will slip. Our testing shows that the mechanism shouldn’t be damaged, but future holding power may be reduced, and you may lose the ability to adjust the height. Of course, if you hang something that’s MUCH heavier than 10 pounds, the ZipnHang could break.
Where can I purchase a ZipnHang?
You can buy as many as you need right here on our website.
Why is ZipnHang only available in the United States?
ZipnHang will be available in Europe in 2023.
Is there an instruction manual?
What if I need to return a unit – can I get a refund?
If you’re unhappy with your purchase from ZipnHang.com for any reason, we can offer refunds up to 30 days from the purchase date. Just fill out the return form here. If you purchased ZipnHang indirectly (Amazon, Walmart, etc.), refund requests need to be submitted through the website you purchased from. We may ask you to return your ZipnHang at our expense before a refund is applied.
Is there a warranty?
ZipnHang includes a 1-year warranty. If you’re ZipnHang breaks or malfunctions, we will provide a replacement if you notify us within one year from the date of purchase* (we may ask you to return your ZipnHang at our expense so we can investigate and make improvements). Please request a replacement through this form. Of course, our warranty does not cover misuse, such as hanging objects that are more than 10 pounds, or dishonest claims of product failure. *Proof of purchase (order receipt) required.
