Purchases delivered to the USA  include a 1-year warranty: If your ZipnHang breaks or malfunctions, we will provide a replacement up to one year from the date of purchase (we may ask you to return your ZipnHang at our expense so we can investigate and make improvements). Please request a replacement through this form. Of course, our warranty does not cover misuse, such as hanging objects that are more than 10 pounds, or dishonest claims of product failure. *Proof of purchase (order receipt) is required.